bugpot

Bugpot vs Marker.io

Looking for a Marker.io alternative?

Marker.io is a solid visual feedback tool and plenty of teams get on fine with it. Here’s where Bugpot does things differently, where Marker.io still has the edge, and what both actually cost once you add it up.

No card needed.

Why teams look for a Marker.io alternative

Most people land here for one of two reasons. Marker.io’s Starter plan doesn’t include console logs or network requests, so technical reports still mean a follow-up message to the reporter. Or the price jumps hard the moment a second user or more than ten guests joins.

Bugpot includes console logs, network requests and full environment capture on every plan, including the cheapest one. It won’t suit everyone, though. Marker.io’s Team and Business plans add things Bugpot doesn’t do yet, like full session replay and SAML single sign-on. The table below is the honest version of both.

Pricing

What each plan actually costs

Prices checked October 2026
Bugpot
Solo£14.99/mo3 websites, 1 seat. £149.90/yr billed yearly, 14-day free trial, no card needed.
Studio£39.99/mo10 websites, 5 seats. £399.90/yr billed yearly, 14-day free trial, no card needed.
Agency£199/mo50 websites, 25 seats, REST API and audit log. £1,990/yr billed yearly.
Marker.io
Starter$39/mo billed annuallyAbout £30/mo, or $59/mo ($45/mo) month to month. 3 users, 10 projects, 5,000 page views/month. No console logs or session replay.
Team$149/mo billed annuallyAbout £113/mo, or $199/mo ($151/mo) month to month. 15 users, 50 projects. Adds session replay, console logs and network requests.
Agency$99/mo billed annuallyAbout £75/mo, or $129/mo ($98/mo) month to month. 15 members, 50 projects, subject to application.
BusinessCustom, annual billing onlyAdds SSO, audit logs, sensitive data masking and premium integrations such as Zendesk and Intercom.

GBP figures are approximate conversions from USD at £1 = $1.32 (Frankfurter exchange rate, October 2026). Marker.io bills in USD, so your card provider’s own rate will differ slightly.

Marker.io figures taken from their own pricing page. Check it directly before you buy: vendors change plans without much notice.

Feature by feature

Bugpot versus Marker.io

FeatureBugpotMarker.io
Starting price£14.99/mo (Solo)$39/mo billed annually, about £30/mo
Console logs and network requestsCaptured automatically and attached to every report.YesTeam plan and up only
Session replay (video playback)Bugpot captures console, network and environment instead of a DOM video.Not offeredTeam plan and up
Automatic environment captureBrowser, OS, viewport and URL attached without the reporter doing anything.YesYes
Issue tracker integrationsAzure DevOps, Shortcut and Microsoft Teams today. Jira, GitHub, GitLab and Linear coming soonJira on Team and up; Zendesk and Intercom on Business
Signed webhooksAgency planBusiness plan only
Audit log and CSV exportAgency planCSV export on Team and up; audit log on Business
AI-assisted triageSuggested titles, rewrites and translation.Agency planNot listed
Sensitive data maskingYesBusiness plan only
SAML single sign-onNot offered yetBusiness plan only
Free trial14 days, no card needed15 days, no card needed

Who should pick which

Neither tool fits every team

Pick Bugpot if

  • You want console logs, network requests and environment data on every plan, not just the top one.
  • You’d rather pay by website than by seat, so adding another developer doesn’t add another invoice line.
  • You want AI-assisted triage and a REST API without needing an enterprise quote.

Pick Marker.io if

  • You need full session replay: watching back what the reporter did rather than reading logs.
  • You’re already committed to Jira and want its native issue sync today.
  • You need SAML SSO or formal SOC 2 Type 2 documentation for a security review.

FAQ

Common questions

Is Bugpot cheaper than Marker.io?

At the entry tier, yes. Bugpot Solo is £14.99/mo. Marker.io Starter is $39/mo billed annually, about £30/mo at October 2026 exchange rates, or $59/mo paid monthly. Bugpot also includes console logs and network requests at that price; Marker.io doesn’t add those until Team.

Does Bugpot have session replay like Marker.io Team?

No. Bugpot captures a rolling buffer of console errors, network requests and the full environment (browser, OS, viewport, URL) in the moments before a reporter submits, but it doesn’t record a video of their session. If you specifically need to watch a session back, Marker.io’s Team plan does that.

Can I move my team from Marker.io to Bugpot?

There’s no automated importer between the two. Swapping the widget is a single script tag, usually a few minutes of work. You’ll need to recreate your custom issue types and saved views in Bugpot’s project settings, since those don’t transfer automatically.

Does Bugpot offer a free trial?

Yes, 14 days on Solo and Studio, no card needed. Marker.io’s trial runs 15 days, also with no card required.

Which Bugpot plan should I start on?

Solo if you work alone on up to three websites. Studio if you need five seats and daily automated website checks. Agency if you’re managing up to 50 client sites and want the REST API and audit log.

See the difference on your own site

Install the widget in two minutes and send your first report before deciding anything.

No card needed.